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Reviews For Steak ‘n Shake
Dining room was closed for renovation but the drive thru was a tasty substitute. Food and drinks were exceptionally delicious. Whoever was working February 28,2022 around 6:30 pm at the Goshen,Indiana location you guys did an amazing job!! ?
the food is delicious if you can get it. Two nights in a row they’ve forgotten an item or two. I’ve gotten all the way home and now I have to go back to get the chicken fingers they forgot to give us for my son. Not really happy right now. 🙁 but the crew’s very nice. Edit: Have revisited because there’s nothing like their Burgers ? and shakes! Doing a lot better now. Prob were short of staff before. Always check the bag now!
Went to the Goshen Steak n Shake, employees there were very pleasant and helpful. Received my order quickly and it was the greatest tasting burger that I’ve had in a long time. The manager handed me my order and also told me to have a great day and enjoy. Such a super nice fellow and I did indeed enjoy every bite!!
Gift Card Payment Wont Submit
I Have tried to order multiple times on the app and went to check out with a gift card and when I go to submit the order it says sorry something went wrong. I also tried to order milkshakes for delivery with my gift card online and when I clicked to submit the order it says Something Is Wrong We’re sorry. The gift card number you entered is either invalid or restricted to dine-in purchases only. My gift cards are not invalid as the guy at the window the other day swiped them and had no issues swiping it to pay. I have never heard of a gift card thats not able to be used for a mobile order before.Not sure why I cant seem to place any mobile or online orders and pay with either of my gift cards but its very stressful when I am at the restaurant and unable to place the order to do curbside and have to wait in the drive through. The old app used to work way better.
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Steak And Shake Menu Prices
This is for anyone who loves the taste of a good old-fashioned steak and shake. The Steak and Shake menu prices will make your mouth water! If youre looking for something more than a burger, head over to the Steak and Shake near me today.
We will provide valuable information about what you can expect when visiting one of these restaurants, Steak and Shake menu prices, and also includes some delicious photos of their burgers that are sure to tempt any hungry customer.
Whether its an early morning breakfast or late-night snack. Steak and Shake has all your needs covered with their wide variety of flavors. Including turkey bacon ranch BLT wrap, chili cheese fries, chicken sandwich , cheeseburger
Steak ‘n Shake Is On A Downward Spiral For These Reasons Customers Say
Burger brand Steak ‘n Shake has been no stranger to struggle in its almost 90-year existence. It’s stuck around since the Great Depression and fought to remain relevant for decades, which isn’t an easy task for any fast-food operation.
On the brink of bankruptcy earlier this year, Steak ‘n Shake had its parent company, Biglari Holdings, pay off its $153 million debt and was finally able to report a profit$4.1 millionin the first quarter of 2021. However, its revenues in the same quarter fell almost 40%, and, according to Restaurant Business, the chainwhich currently owns 550 locations across the Midwest, per its most recent financial filinghas been shedding locations for the last three years. In fact, since 2018, the chain has lost a total of 12% of its footprint.
Unfortunately, it’s going to take a lot more than pandemic recovery to make Steak ‘n Shake win over customers especially when you consider the chatter on the internet.
Here are the top reasons customers list for not taking their business to Steak ‘n Shake anymore. For more, check out 12 Restaurant Chains Disappearing in 2021.
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Can I Schedule Steak N Shake Delivery Using Uber Eats
Uber Eats lets you order food now and schedule food delivery for later. See if the Merrillville Steak n Shake youd like to order from lets you schedule delivery for the time youre interested in.
Can I order pick-up from a Steak n Shake near me?
You can opt to place a pick-up order or dine-in order with certain restaurants using Uber Eats in some cities. Learn more about placing a pick-up order.
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The Chain Has An Identity Crisis
Steak ‘n Shake is a confusing place for some. It’s a fast-food chain with a drive-thru, but also has table service. In the end, it doesn’t seem to be satisfying its customers on either front.
A YouTube user pointed to the fact that the wait and the price don’t seem to be congruent: “It’s like they don’t know what their identity should be. It’s not acceptable for the only customer in the drive-thru to wait 25 minutes for their food and pay 30% more than you would at any other fast food place. They should remove the drive thru, up the quality of the food, and be the good late night burger joint.”
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Where Steak N Shake Lost Its Way
Steak ‘n Shake
Steak n Shake emerged out of the Great Recession as one of the industrys steadiest performers. After same-store sales plummeted 7.1 percent in 2008, the brand put together seven straight years of positive gains, including a 7.5 percent run in 2010 that stacked on a 4.1 percent increase the year before.
If you track back to when present management took over on August 5, 2008, Steak n Shake was losing $100,000 per day. By the end of 2009, it was generating $100,000 per day, the company said. Over the next nine years, its aggregate pre-tax earnings were about $185 million and those earnings translated into an even greater sum of distributable cash.
Accelerate to the present, and the comeback story has lost its rosy undertone. Sardar Biglari, CEO of Biglari Holdings, wrote in a letter to shareholders, signed February 22: The decade of control under current management ended much like it startedwith heavy losses.
Steak n Shakes average-unit volumes have been on the decline, too. The company posted AUVs of $1,839.51 in 2017 and had total systemwide sales of $939.99 . The year before it reported AUVs of $1.9 million and systemwide sales of $1,027 .
Ever since we took control of Steak n Shake, we have been steadfast in our formula for success: providing the highest quality burgers and shakes at the lowest possible profit per customer from an ever-increasing number of customers, Biglari wrote.
We failed customers by not being fast and friendly, he said.
Reviews For Steak N Shake
WOW! YOU ENTER, ORDER & PAY AT KIOS MACHINE , PICK UP YOUR ORDER- PICK- UP OR DINE IN-SELF SERVICE EXCEPTION TO SHAKES. NO LONGER ALOT OF YOUNG WAITERS/MANGRS HANGING AROUND. STAFF IS BEAR ESSENTIAL FOR COOKING & SERVING. DRIVE-THRU IS POPULAR. FOOD WAS HOT/FRESH/GOOD. MODERN TECHNOLOGY HAS GOTTEN RID OF SEVERAL EMPLOYEES. LOOKS CLEAN & EMPTY!
The only thing i can say about S& S,is the food prep. It look liked they just threw the food together,it was very sloppy,thats unexceptable,on the other hand, The service in drive thru was on point and timely,with the long lines even longer,great job S& S!!
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Steak N Shake Is Franchising Company
We are honoring our heritage as a classic American brand by providing a path to achieving the American Dream. Do you have a successful track record in business leadership with proven positive results? Steak n Shake is seeking entrepreneurial Franchise Partners with vision, passion and an unwavering desire to take hold of the American Dream.
Why Steak N Shakes Service Model Change Is A Big Risk
Many chains are using the pandemic to make significant changes in their operation, real estate or their menus. But perhaps no chain is taking a step quite as aggressive as the one Steak n Shake is taking: Changing its entire service model.
The Indianapolis-based burger chain, long a weird family dining chain-burger concept hybrid, is making a full shift to a counter-service model, eliminating wait staff in the process. Its a step that is not unheard of, but is one loaded with risks.
Yet the company has little to lose at this point.
Steak n Shakes same-store sales increased every quarter for a seven-year period between 2009 and 2016, but theyve been down ever since. They decreased 13 straight periods as of the end of 2019. The company hasnt reported the key metric this year, reporting only changes in revenues and franchise fees
That total revenue in the first six months of the year has decreased by more than a third. In the second quarter they were cut in half, which is in part due to store closures and sales of restaurants to franchisees. The company and its franchisees have closed 85 stores since the end of 2018, and currently operate a total of 541.
Meanwhile, the chain has been losing money and has considerable debt. Its credit rating has suffered and the chain itself is believed to be in danger of a bankruptcy filing by the time its debt comes due next year.
As we said, it has little to lose.
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Some Steak N Shake Employees Have Great Health Care Options
Hourly employees are the cogs that keep Steak n Shake running. Training, growth opportunities, and phone discounts are all benefits that the chain lists for its hourly workers. Employee subsidized healthcare, that oh-so-important benefit of work in America, is not. The story is different for anyone in a management position, however.
For people in management positions , medical and dental health insurance are both on the benefits list. And according to reviews from former managers on sites like Simply Hired and Glassdoor, healthcare is a major plus to working for Steak n Shake.
One former manager wrote on Simply Hired that the biggest upside to the work is the great health benefitsand thats about it. For full medical, vision, and dental insurance with extremely low co-pays and deductibles, the former manager paid only $65 every two weeks. Other former managers on Glassdoor wrote that the variety of plans are affordable and pretty decent with relatively low priced rates.
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Wait Times Are Frustrating
Steak ‘n Shake’s success is predicated on the fact that it can get its food out fast. But, according to customers who sounded off online, the chain’s speed of service falls far behind its peers.6254a4d1642c605c54bf1cab17d50f1e
On , the sentiments are similar: “‘Steak & Wait’ as my friend has called it.”
RELATED: Don’t forget to to get the latest restaurant news delivered straight to your inbox.
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Steak N Shake Workers Know To Avoid Certain Orders
Knowing how fast food is made is one of the top ways to turn a person off of certain fast food orders for life. Some of the menu items at Steak n Shake are no exception, and no one knows that better than employees and former employees.
In one Reddit AMA, an employee advised against the breakfast tacos because the mix sits from midnight until its used up . Another wrote that any kind of mac including the chili mac and mac supreme are no-gos. We are told to put in more grease than beef, the employee wrote on Reddit. So if you are really craving it, specifically ask for it dry. Sometimes its not the food, but what the food comes in. One former worker claims the baked bean containers never get completely clean no matter how many times they are washed.
For every bad menu item, there is one thats great so long as you know the right way to order it. According to a former employee, the milkshake base is typically on the lower end of butterfat percent and has barely any flavor, but if you ask for a milkshake with real ice cream, the fat content is higher and its sweeter overall.
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Steak And Shake Locations
We have noticed that there are many locations for the restaurant, steak and shake. This is a list of all the ones I could find.
Steak and shake locations are in Indianapolis, Indiana Louisville, Kentucky Memphis, Tennessee Chicago, Illinois St Louis Missouri Fort Wayne, Indiana Cleveland, Ohio.
All these steak and shake locations are great places to go if you want some delicious food!
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Steak ‘n Shake’s Change In Management
Experts point to a decline in the quality of service and food, starting in 2008, as the main culprit for the chain’s declining popularity. This was the same year that new owner, Biglari Holdings Inc., took over the company and implemented some major changes to Steak ‘n Shake’s operational model.
CEO Sardar Biglari had a fresh vision for the way Steak ‘n Shake should operate: with high efficiency and low margins. As YouTuber Company Man explains, Biglari essentially wanted to sell more burgers for cheaper, where speed of service would be key in feeding the masses with not great, but good enough, burgers and shakes.
In order to achieve this, Steak ‘n Shake’s menu was pared down to the basicsburgers, fries, sodas, and shakesand its prices dropped to a uniform low across all locations. While sales started to rise for a while, they started slipping again in 2016.
Some of Biglari’s changes have had a lasting impact on the burger chain’s appeal with customers. But that’s not the only complaint.
Steak And Shake Menu Shakes
The steak and shake menu shakes are made with real ice cream. But, instead of using milk, they use fresh strawberries or bananas to create the perfect blend of flavors for your Shake.
The best part about steak and shake menu shakes is that they can ordered in a take-home container!If youre looking for something sweet, try one of the delicious steak and shake menu shakes at your next stop.
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Steak N Shake Workers Have To Prepare For Random Shift Changes That Make Consistency Difficult
Consistency is the key to happy workers and a happier life. According to the Economic Policy Institute, irregular work schedules lead to more stress and work-family conflict. At some Steak n Shake locations, however, the schedule is anything but regular.
On Reddit, an employee noted that getting actual time off thats not on-call depends on who is in charge. If its the GM , the likelihood of your shift being switched or changed is about 30 percent, the employee explained. If its the manager who makes the schedule, the changes are about 60 percent. The same worker noted that over a four to five day work week, the hours they work on any given day could vary from the 5 p.m. to 2 a.m. spot, the 11 p.m. to 7 a.m., or the 10 a.m. to 5 p.m.
Worker reviews on Career Bliss frequently note that the hours, and the inconsistent scheduling, were a big negative of the job. One advised people interested in working at Steak n Shake to be prepared to work hard and long crazy hours, while another lamented the swing shifts. Another employee stated that workers are expected to essentially be on call at all times, personal time is nonexistent.
Scheduling inconsistency can be especially hard for people who go to school or work other jobs, according to a former employee on Indeed.
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Steak N Shakes Change In Management
Experts point to a decline in the quality of service and food, starting in 2008, as the main culprit for the chains declining popularity. This was the same year that new owner, Biglari Holdings Inc., took over the company and implemented some major changes to Steak n Shakes operational model.
CEO Sardar Biglari had a fresh vision for the way Steak n Shake should operate: with high efficiency and low margins. As YouTuber Company Man explains, Biglari essentially wanted to sell more burgers for cheaper, where speed of service would be key in feeding the masses with not great, but good enough, burgers and shakes.
In order to achieve this, Steak n Shakes menu was pared down to the basicsburgers, fries, sodas, and shakesand its prices dropped to a uniform low across all locations. While sales started to rise for a while, they started slipping again in 2016.
Some of Biglaris changes have had a lasting impact on the burger chains appeal with customers. But thats not the only complaint.
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Steak And Shake Near Me
Do you like to eat steak and shake? If so, Well be discussing the best place to find a steak and shake near me. Local steak and shake restaurants are a great place to grab a quick, delicious meal.
With lots of different options on the menu, youre sure to find something that suits your taste buds. If youve never been there before, check out their website for all the information about Steak and Shake near me and what they have to offer.