Wait Times Are Frustrating
Steak ‘n Shake’s success is predicated on the fact that it can get its food out fast. But, according to customers who sounded off online, the chain’s speed of service falls far behind its peers.
On , the sentiments are similar: “‘Steak & Wait’ as my friend has called it.”
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Can I Buy A Steak N Shake Gift Card
If you know someone with a healthy appetite, theyre sure to love Steak n Shake, so pick them up a gift card today and give them the gift of a hearty meal. Gift cards are available both of the physical and the digital variety, and available in a number of eye-catching designs to suit the unique personality of the recipient.
Food Allergies And Safety
Steak n Shake is not generally safe for people with common food allergies, such as dairy, eggs, tree nuts, and soy. This is especially true for dairy allergies, as the establishment makes hand-dipped milkshakes with dozens of flavors. You also might find cross contamination in the kitchen, and locations might not be able to guarantee that foods are free from allergens.
To make sure an item is safe, you could try doing the following:
- Check out the online nutritional information from the Steak n Shake website.
- Ask if a modification is possible. For example, remove the cheese from the Portobello and Swiss Steakburger to give you a serving of vegetables without the dairy.
- Ask questions of the staff if you have any concerns about a menu item.
- Order sides such as bacon or applesauce in which you know the ingredients, instead of an entree in which you might not.
- Always look for “grilled” on the menu for a healthier protein choice.
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Steak ‘n Shake’s Change In Management
Experts point to a decline in the quality of service and food, starting in 2008, as the main culprit for the chain’s declining popularity. This was the same year that new owner, Biglari Holdings Inc., took over the company and implemented some major changes to Steak ‘n Shake’s operational model.
CEO Sardar Biglari had a fresh vision for the way Steak ‘n Shake should operate: with high efficiency and low margins. As YouTuber Company Man explains, Biglari essentially wanted to sell more burgers for cheaper, where speed of service would be key in feeding the masses with not great, but good enough, burgers and shakes.
In order to achieve this, Steak ‘n Shake’s menu was pared down to the basicsburgers, fries, sodas, and shakesand its prices dropped to a uniform low across all locations. While sales started to rise for a while, they started slipping again in 2016.
Some of Biglari’s changes have had a lasting impact on the burger chain’s appeal with customers. But that’s not the only complaint.
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Steak And Shake Milkshakes Menu
The Steak N Shake Milkshakes are available in Four different styles. View the latest Steak and Shake Milkshakes Menu including their prices and Calories.
| 660 | $3.89 |
The Steak N Shake restaurant provides the best milkshakes in the same way from approximately 1934. They made Milkshakes of fresh milk and topped with whipped cream and a cherry.
Sometimes there are different combinations of milkshakes that are available only in limited-time offers.
There Are Complaints About The Service
According to customer comments, the quality of service at the chain is abysmal, but there may be a good reason behind it. YouTube users who identify themselves as having worked at Steak ‘n Shake have one resounding critique for the company: Stop treating your employees like they’re replaceable.
According to one, when Biglari took over the company, the “Turnover rate skyrocketed, which meant that nobody stayed long enough to get good at their job, leading to lower quality and massive wait times.”
Another ex-employee said Biglari implemented a $12 hourly wage cap for anyone that wasn’t a manager, and cut down hours, which pushed out some of the chain’s most seasoned cooks. “From there it was all downhill. Food quality dropped and wait times went up as unskilled teenagers replaced the good cooks. Servers started getting less tips because the food was bad and so the experienced wait staff quit not long after. Soon the whole store moved at a snail’s pace,” the YouTuber said.
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Single Steakburger Without Cheese
Steak n Shakes single steakburger without cheese provides 320 calories, 14g fat, 5g saturated fat, 32g carbohydrate, 15g protein, and 820mg sodium. To make this item healthier, remove the bun to create a low-carb, high-protein meal. You can either wrap the steakburger in lettuce or eat it with a fork and knife like a traditional steak.
The Best Of Steak N Shake
Take a look at the great range of products on offer on Steak n Shakes online store, with a wide variety of fare and merchandise on offer. From stylish shirts to cans of chilli, Steak n Shake has the right recipe for you, so pick up one of our Steak n Shake deals and take a nice big chunk out of the cost of your order. Theres apparel, accessories, food products, gifts and homeware to choose from, so have a look at whats in store today.
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Steak N Shake Turns To Counter Service As Losses Mount
Facing mounting losses and steeply falling traffic, Steak n Shake has closed nearly a third of its company-owned restaurants and plans to convert most of them into a counter-service model in the hopes that they can become profitable.
The company has temporarily closed 107 of its 368 company-operated restaurants and now says it plans to reopen most of them without waitstaff, which the burger chain had been using since its founding in 1934. Franchisees operate the remaining 242 locations.
It is uncertain how many of the restaurants will be reopened and when.
The closures follow a three-year period in which Steak n Shakes operations have deteriorated, sending the chain to significant losses. Same-store sales, which had increased every quarter for more than seven years, declined 6.9% in 2019, the third straight annual decline.
Traffic, meanwhile, plunged 11.2%.
That sent the brands operating earnings tumbling: Steak n Shakes operating loss widened last year to $18.6 million, from $10.7 million the year before.
Sardar Biglari, CEO of Steak n Shake owner Biglari Holdings, said the temporary closures were necessary because of the losses.
We temporarily closed 107 units to fix issues that led to the operating shortfall, he said in his annual letter to shareholders. We refused to keep any unit open that could not deliver excellent customer service.
Why You’ll Love It
Founded in February 1934 Gus Belt’s slogan “In Sight, It Must Be Right” is still famous today!
All of our milkshakes are hand-dipped. Your most difficult decision will be which flavor to order!
Our iconic juicey Steakburgers are made with100% USDA Certified.
Enjoy half-off milkshakes Monday through Friday from 2pm – 5pm!
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Steak N Shake Reportedly Hires Restructuring Advisors
Steak n Shake, the struggling burger chain, is reportedly working with financial advisors and is exploring either a restructuring or a bankruptcy filing following a dispute with its lenders over the sale of some of its closed locations.
The Wall Street Journal reported this week that the Indianapolis-based burger chain has hired FTI Consulting to advise on restructuring the companys $153 million loan, which comes due in March. Steak n Shakes parent company, Biglari Holdings, said in November that it may not be able to refinance that loan in time and suggested the pandemic could limit financing options.
The report is only the latest indication that Steak n Shakes problems could force serious changes at the company.
Steak n Shake has also been closing restaurants, either temporarily or permanently, for most of the past two years in a bid to stem mounting losses. The companys revenues declined by $200 million in the first nine months of 2020, when the chain reported an operating loss of $12 million.
The chain has closed about 100 locations since the end of 2018. As of the end of the third quarter last year, the company operated 260 locations, though 37 were temporarily closed, while operating partners operated 69 locations and traditional franchisees 199.
Still, legal filings in that lawsuit paint a picture of the distress at the chain.
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Steak ‘n Shake Is Franchising Company
We are honoring our heritage as a classic American brand by providing a path to achieving the American Dream. Do you have a successful track record in business leadership with proven positive results? Steak n Shake is seeking entrepreneurial Franchise Partners with vision, passion and an unwavering desire to take hold of the American Dream.
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Reese’s Chocolate Peanut Butter Regular
The least healthy milkshake option is the Reese’s chocolate peanut butter milkshake, regular size, with 980 calories, 47g fat, 17g saturated fat, 118g carbohydrate, 48g protein, and 510mg sodium. The Steak n Shake shake menu contains more than 35 flavors, from fruit-based shakes to candy infused to your standard chocolate and strawberry milkshakes. You should consult the menu before you head to the restaurant to make sure youre staying within your daily caloric intake.
What To Eat At Steak N Shake: Healthy Menu Choices And Nutrition Facts
A hybrid of takeaway and sit-down establishments, Steak n Shake caters to diners looking for a quick lunch and those longing to catch up with family and friends over a slow meal of tasty burgers and ice cream.
You wont find a number of healthy menu options, as this restaurant is known for food with its namesakeburgers made with steak and milkshakes. To stick to a diet of lean proteins and vitamin-rich foods, you should only visit Steak n Shake on special occasions and stay mindful of what you order when you do.
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The Chain Has An Identity Crisis
Steak ‘n Shake is a confusing place for some. It’s a fast-food chain with a drive-thru, but also has table service. In the end, it doesn’t seem to be satisfying its customers on either front.
A YouTube user pointed to the fact that the wait and the price don’t seem to be congruent: “It’s like they don’t know what their identity should be. It’s not acceptable for the only customer in the drive-thru to wait 25 minutes for their food and pay 30% more than you would at any other fast food place. They should remove the drive thru, up the quality of the food, and be the good late night burger joint.”
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Kids’ Grilled Cheese Combo
The grilled cheese combo with fries contain 780 calories, 56g fat, 16g saturated fat, 51g carbohydrate, 18g protein, and 1,620mg sodium, which is a quite a load of calories and fat for a child in one meal. Cutting the sandwich in half will help, and you can save it for another meal.
For for those who might prefer hot dogs over burgers at a backyard BBQ, Steak ‘n Shake offers a number of hot dog varieties made of steak instead of pork.
Recent Visitors To Steak ‘n Shake
- 11/07/2017
A dining patron from Chillicothe, OH tried it, didn’t like it, and rated it . They didn’t like the food, didn’t like the service, and didn’t like the ambiance.
- Pros
- the only good thing about this place was the butterfinger shake I ordered. Everything else was horrible my fries were cold and hard my double burger when I got back to work ended up being a burger with cheese bacon and an egg like how do you get that mess
- 3/01/2017
An American food lover from US tried it, didn’t like it, and rated it . They liked the food, didn’t like the service, and didn’t like the ambiance.
- Pros
- The food is good and we were seated fast
- Cons
- The service was terrible, waiter didn’t come check on us, had to get up to get things ourselves, food took forever to come out, waiter forgot my order.
- 3/15/2014
A diner from Chicago, IL tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.
- 10/26/2013
A diner from US tried it, didn’t like it, and rated it . They didn’t like the food, didn’t like the service, and didn’t like the ambiance.
- Pros
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What Experts Say
Steak n Shake uses fresh ingredients, but the menu options can be high in calories, sodium, and saturated fat. For healthier options, stick to a basic burger and try a side salad instead of French fries for added fiber. Aim to make your other meals in the day lower in calories, sodium, and saturated fat to balance your daily intake.
